MONITORING & EVALUATION MANAGER

KEY ACCOUNTABILITIES / RESPONSIBILITIES

1. Strategic Leadership and Systems Development

Strategy

• Develop and oversee the institution-wide M&E strategy, frameworks, and performance measurement systems.
• Ensure alignment between research-level M&E, professional services M&E, and institutional strategic goals.
• Lead processes for results‑based management, learning, and knowledge translation Design and maintain integrated data systems to capture key performance indicators (KPIs) across research and professional services departments. More specifically:

Research

• Oversee M&E for all research projects, including development of theories of change, log frames, indicators, and data collection tools.
• Provide technical M&E support to Principal Investigators (PIs) and research teams during proposal development, implementation, and reporting.
• Ensure proper tracking of research milestones, recruitment targets, protocol adherence, and deliverables.
• Consolidate research performance outputs for executive leadership, ethics committees, donors, and other stakeholders.

Professional Services

• Develop and manage M&E systems for all professional services departments (e.g., Finance, HR, Procurement, Laboratories, Community Engagement etc).
• Establish operational performance indicators, dashboards, and monitoring tools.
• Track institutional performance metrics such as service efficiency, timeliness, resource utilization, and compliance.
• Conduct routine operational assessments, process evaluations, and bottleneck analyses.
• Drive continuous improvement initiatives by translating findings into actionable recommendations.

Reporting, Learning & Communication

• Produce high‑quality institutional M&E reports (monthly, quarterly, and annual).
• Develop dashboards, scorecards, and visual summaries to communicate performance trends.
• Facilitate learning sessions, after‑action reviews, and internal dissemination of lessons across teams.
• Lead periodic data quality audits and verification of impact results
• Develop data collection tools for use in Research and professional services

2. Capacity Building & Technical Support

• Train staff designated on M&E concepts, indicator tracking, data quality, and reporting requirements.
• Mentor M&E Officers, data assistants, designated professional services staff and research teams to strengthen institutional M&E capacity.
• Promote a culture of data use, evidence generation, and accountability within the institution.

3. Compliance, Quality Assurance & Risk Management

• Ensure adherence to institutional, donor, and ethical data standards.
• Conduct routine data quality assessments and implement continuous improvement measures.
• Identify M&E-related risks and ensure mitigation strategies are in place.
• Ensure all data systems uphold privacy, confidentiality, and integrity standards.

4. Self-Development

• Ensuring that one is kept up to date on developing trends in areas which may have an impact on your work activities.
• Ensuring that one is kept abreast of the wider project activities and other parts of the institution.
• Ensuring that one’s personal development needs are well thought out to help in acquiring new skills, competencies, and knowledge.

5. Health and Safety.

• Take full responsibility for ensuring a safe work environment by always following health and safety rules for colleagues and study participants.
• Keep up to date and maintain awareness of all Health and Safety issues by fulfilling the following.
• Attending the scheduled quarterly Health and Safety sensitization trainings at least once a year.
• Attend a Health and Safety induction during the first week of employment, signing acknowledgement and keep abreast with the MLW Health and Safety policies and their updates.
• Attend and be updated in Good Clinical Practice
• Participate in risk management exercises.
• Notify the line manager on all accidents and potential hazards.

QUALIFICATIONS: (i.e. Education, Training and Experience Requirements).

Education

• Bachelor’s degree in public health, Epidemiology, Biostatistics, Monitoring & Evaluation, Health Informatics, or a related field. (Master’s Degree is an added advantage)

Experience

• Minimum 5 years of progressively responsible experience in M&E within health research, public health, or development sectors.
• Strong background in quantitative and qualitative evaluation methodologies.
• Proficiency in data analysis software (e.g., STATA, SPSS, R, Power BI, Excel).
• Managing M&E in donor-funded environments.
• Designing, implementing, and operating project M&E systems from project initiation to closeout stages.
• Strategic planning and performance measurement, including indicator selection, target setting, reporting, database management, and developing M&E and performance monitoring plans.

KEY COMPENTENCIES / ATTRBUTES AND SKILLS (e.g. Skills, Personality, Communication, Teamwork etc)

Desirable

• • Willingness to learn new concepts and blend skills from different disciplines.
  • Excellent writing, analytical and presentation skills.
  • Upholding confidentiality and privacy and ethical standards. Proactiveness and the ability to effectively with a diverse audience
  • Demonstrated ability to work with minimal supervision.

REMUNERATION AND BENEFITS

MLW offers an attractive remuneration package which includes a competitive salary package commensurate with the position, a medical aid scheme, 24-hour insurance cover, pension scheme, gratuity benefits redeemable at the end of each contract cycle, among others.

MLW also offers opportunities such as scholarships, upgrading and training opportunities to employees. These are based on successful job performance and other set criteria.

Further details of the organization and the role can be found by visiting our website: www.mlw.mw

Applications should be received not later than 24^th April 2026. Those interested should submit their application and a detailed CV with three traceable referees (including at least two professional referees) to vacancies@mlw.mw. All documents should be submitted in one pdf file with subject line clearly indicating the position being applied for i.e. MONITORING & EVALUATION MANAGER

MLW recognizes its responsibility in safeguarding and protecting communities, research participants and patients with whom MLW is working. Please note that successful candidates will be requested to undergo a safeguarding check prior to appointment and at regular time points during employment.

ONLY SHORT-LISTED CANDIDATES WILL BE ACKNOWLEDGED.